Who we are?

Diamond Travel & Tourism (DMC) is a fully bounded company, Located in Jordan.

Based on Tours, MICE & Business Travel, our company is a result of 20 years of experience serving a wide range of an elite clientele in Jordan & beyond.

Diamond (DMC) multilingual well motivated team, from first line management to drivers, brings over 25 combined years of professional career, to ensure every experience is handled with excellent client understanding and attention to details. We are truly dedicated to provide quality services and expert knowledge to our clients, from the initial point of contact through the end of their stay and often after they have returned to their home country.

Thanks to our loyal customers who have always maintained their trust in our services and also to our beloved country that provides us with an infinite source of natural wonders, different landscapes, cultural diversity and the joy of the Bedouin people that loves welcoming our visitors, no matter what is your requirement Diamond (DMC) will understand your demands and convert it to an outstanding service.

Why Diamond?

Customer Satisfaction!

We master the details and guarantee your peace of mind. We make your clients happy and make you look great!

Experience:

Our experience has been upholding a tradition of superior customer service in the tourism business for more than 20 years in Jordan& beyond.

Professionalism:

We are a full-service destination management company, member of JASTA, JTB, fully-bonded and insured, working with top tour operators from around the world, with our multi-cultural team and experienced licensed guides and program managers.

Network:

We enjoy well-established partnerships with reputable hotels, restaurants, transport companies and venues, selected for reliability and quality-cost effectiveness.

Strong Financial Ability:

This makes us credible with our suppliers, employees and customers

Buying Power:

We handle a large number of visitors each year, which helps us, leverage the best services at the best price for our clients.

Creativity:

We access unique ideas, venues and resources to customize your program.

Personal Touch:

We never miss a chance to make your clients feel special-from birthday celebrations to welcome letters and individual opinion surveys on departure.

Reliability & Efficiency:

We are a fully computerized operation, from reservations to accounting and tour management, providing swift, accurate cost estimates and billings.

Quality Controls:

Our own inspection teams assess service outlets, check set-ups, inspect vehicles and solve potential problems before they happen. Every tour group is personally supervised by a customer service rep that meets the tour leader on arrival and obtains evaluations on departure, as well as individual client satisfaction surveys.

24-Hour Hotline:

Our support team is on call to serve your clients in-country 24 / 7